Privacy Policy
Last updated: 26 October 2026
J&G Product Management Limited operates jandgproductmanagement.co.uk and is responsible for personal information collected through this website. Contact Steven at steven@jandgproductmanagement.co.uk about this policy or your information.
Information we collect and why
When you email us about ServiceNow consultancy, we receive your contact details, organisation, message and any information you choose to provide. The enquiry links on this site open your own email application; they do not submit a message until you send it. We use this information to respond, discuss your requirements and manage any resulting engagement. Please avoid sending sensitive personal information or confidential client data in an initial enquiry.
Recommendation submissions may include your name, role, organisation, professional relationship and feedback. We review feedback before publishing it. Published recommendations are visible to anyone visiting the site. Please contact us if you would like a recommendation corrected or removed.
Our hosting and security services process technical information, such as IP addresses, requested pages, browser details and access times, to deliver and protect the website. Google Analytics, provided through MonsterInsights, helps us understand visits, page use and engagement. Online identifiers and usage information may be processed by Google; this information is not necessarily anonymous. See our Cookie Policy for more information.
Our reasons for processing information
We process enquiries and service information where necessary to take steps at your request before entering a contract or to perform a contract with you. We also rely on legitimate interests in responding to business correspondence, running and securing our website and managing professional relationships, taking account of your rights. Where we ask for your consent, you can withdraw it by contacting us or using the available cookie controls. We may also retain information where needed to meet a legal obligation.
Service providers and sharing
Our hosting provider (123 Reg), email providers, website security services and Google Analytics may process information needed to provide their services. We do not sell your personal information. We may disclose information where legally required or necessary to establish or defend legal claims. Links to other websites lead to services with their own privacy notices.
Processing outside the UK
Some service providers, including Google, operate internationally and may process information outside the UK. Contact us if you would like details of the providers and international transfer arrangements relevant to your information. See Google’s Privacy Policy for details of Google’s processing.
How long we keep information
We keep information only for as long as it is needed for the purpose described above, including responding to enquiries, managing engagements and meeting applicable legal, accounting or dispute requirements. Retention depends on the nature of the record and any resulting contract. Recommendations remain published while relevant or until withdrawn or removed following review. Contact us to ask about retention or deletion of your information.
Your rights and concerns
Depending on the circumstances, you can request access, correction or deletion of your information, restriction of processing, portability, or object to processing based on legitimate interests. You can withdraw consent without affecting processing already carried out. We may need to verify your identity before responding.
Email steven@jandgproductmanagement.co.uk with requests or concerns. You can also complain to the Information Commissioner’s Office, the UK data protection regulator.
Updates
We will update this page when the website or our handling of information changes.
This website is operated by J&G Product Management Limited.
(“We”) are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.
This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting https://www.jandgproductmanagement.co.uk (our website) you are accepting and consenting to the practices described in this policy.
Types of information we may collect from you
We may collect, store and use the following kinds of personal information about individuals who visit and use our website:
Information you supply to us. You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a registration form. The information you give us may include your name, address, e-mail address and phone number.
Information our website automatically collects about you.
With regard to each of your visits to our website we may automatically collect information including the following:
– technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;
– information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.
How we may use the information we collect
We use the information in the following ways:
– Information you supply to us. We will use this information:
– to provide you with information and/or services that you request from us;
Information we automatically collect about you. We will use this information:
– to administer our site including troubleshooting and statistical purposes;
– to improve our site to ensure that content is presented in the most effective manner for you and for your computer; security and debugging as part of our efforts to keep our site safe and secure.
This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data at https://support.google.com/analytics/answer/6004245.
Disclosure of your information
Any information you provide to us will be stored on a secure server l. We use a trusted third party website and hosting provider to facilitate the running and management of this website.
We do not rent, sell or share personal information about you with other people or non-affiliated companies.
We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Third party links
Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Your rights – access to your personal data
You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made by email to admin@jandgproductmanagement.co.uk. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to admin@jandgproductmanagement.co.uk