Blog Posts
The number hiding inside your churn rate
Brought to you by ExecReps.ai — AI-powered executive presence coaching for teams.There was a quarter where a product team I ...
“Product Management Is Broken,” and 7 Other Things PMs Said Over a Decade
In 2016, the PM job felt clean. Three jobs, one framework, minimal existential dread. Ten years later, a PM writes ...
The Day The AI Heard Its First Voice
Lisbon, headphones on. The air thick with that specific damp winter smell, maybe. I was listening to one of our ...
Wrote something on voice AI UX and I’m honestly not sure the arguments hold up.
The piece is about why voice AI feels broken even when the model is fine. My hunch is mostly UX: ...
Users of Urban Company app – Want to understand your experience
Hello Everyone! Please spare a min or two to take this survey for a product research I'm doing on Urban ...
Managing a remote team got easier once we focused on communication rules, not communication volume
Managing a remote team has made me think that the issue usually is not that people are not communicating enough ...
Join me on Notes
I just published my first note on Substack Notes, and would love for you to join me there!Notes is a ...
EP100 Operational Clarity: How to Make Digital Change Visible, Measurable & Scalable
SummaryIn this episode of the Product Coalition podcast, Jay Stansell speaks with Val Coin, a Digital Transformation Specialist at Via ...
How do you track product decisions so you don’t lose the original reasoning months later?
In a previous role, we shipped a feature that didn’t move the metric we expected. When leadership asked why we ...
