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EP105 What happens when your users become the builders?

Summary

In this episode, Jay Stansell interviews Saurabh Sharma, Chief Product Officer of You.com with extensive experience at Google, exploring how enterprise AI products are transforming product management, user engagement, and agent management. Discover insights on building primitives, managing evolving roadmaps, and the future of AI-driven workflows.

Key topics

  • Impact of user-built workflows on product teams

  • Building and managing primitives in AI platforms

  • Measuring success with primitives vs features

  • Evolving product roadmaps based on user signals

  • Agent management and enterprise AI adoption

Chapters

  • 00:00 Introduction to Product Coalition Podcast

  • 00:10 Meet Saurabh Sharma: A Journey Through Product Management

  • 02:39 Understanding You.com: AI Web Search Infrastructure

  • 05:02 Shifting from Consumer to Infrastructure Product Management

  • 08:20 Defining Primitives in Product Management

  • 11:23 Recognizing When Features Outgrow Their Relevance

  • 12:47 The Importance of Using Your Own Product

  • 15:45 Agent Management in the Age of AI

  • 19:14 Research Discipline in Product Management

  • 21:03 Evolving Product Management Skills in the AI Era

  • 23:25 User Experience in API Products

  • 25:33 Challenges in Moving from Prototype to Production

  • 27:31 A Memorable Product Management War Story

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